Select which cookies you accept
When you visit this website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the website work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience.
Because we respect your right to privacy, you can choose not to allow some types of cookies. Below is a list of different categories of cookies that may be set and that you can freely change. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
These cookies are required and must be accepted to use this site.
These cookies collect data about how visitors use this website.
These cookies allow the website to remember choices you make and provide enhanced, more personal features.
These cookies are used to deliver adverts more relevant to you and your interests.
At Factorial we're looking for a Customer Support Agent for the German Market to help us take the company to the next level. 📈
We want to develop the extremely talented people in our team, scale the company culture and evangelize our views on how Human Resources can make a difference for organizations all over the world. 🌎
About us 🤓
Factorial is an HR Software startup founded 5 years ago, we've won awards and received outstanding customer feedback since day one. It has closed over 80M$ in funding with top international venture capital firms (Tiger, CRV, Creandum, Point Nine Capital and K Fund). Take a look and see how we started: The origin 🕳
Diversity is part of our culture, we have more than 25 countries in our teams and we are infused in an inclusive environment for all employees and candidates. Please feel free to apply with the way it suits you better! (blind resume, identity pronouns, cover letter, etc). We do not discriminate on any aspect, in fact; Factorial encourage everyone to join us!
Our Mission 🚀
To help small and medium companies automate HR workflows, centralize people data and make better business decisions. Currently serves thousands of customers in over 60 countries all over the world and across industries, it has built a super talented team of over +300 people in its headquarters in the sunny Barcelona.🌞
Our values ✨
The Role What will I be doing? 👀
We are looking for a Customer Support Agent to join our Customer Experience team. Currently the team is made up of 25 people of different nationalities. We want someone with excellent communication skills, who likes to solve problems and who always gives the best answer to the client. If you are looking for a challenge, join our Family!
We look for ambitious people who want to start a career in Customer Experience. We look for people who can work in the German market.
Self-motivated and autonomous
Flexible, fast learner ( you should get easily familiar with software systems)
Excellence in communicating and problem-solving
Native level of German
Previous experience in Customer Support/Experience
What's next after I apply? 🔜
Perks of being part of our team 😏
High growth, multicultural and friendly environment 🤝🏽