Regional Manager for the Account Management (Western)
At Factorial we're looking for a Regional Manager for the Account Management team (Western) to help us take the company to the next level Are you ready for the challenge?
We usually respond within two weeks
Hello!
At Factorial we're looking for a new Regional Manager for the Account Management team (Western) to help us boost the company to the next level.
Ready to be part of the challenge?
The Role
We are looking for a Regional Manager for the Account Management team (FR-UK-GE) to join our CX team. You will report directly to the Global Manager of the team and will work hand in hand with the other Area Managers to execute overall an upselling and also retention, satisfaction, and activation plan for our existing clients. We are looking for a person who wants to get involved and contribute innovative ideas that have an impact on the business.
What will you be doing:
- Help to achieve the goals of upselling and retention plans
- Hiring to make the team grow
- Take care that the KPIs of your team are achieved
- Get the feedback of our customers into proposals for our product team
- Be constantly analyzing data in order to improve or change internal processes
- Take care of the team and keep people motivated
Your Profile
- 2+ years of experience in a management role
- Sales, upselling, or cross-selling experience
- Exceptional analytical and problem-solving skills
- Exceptional interpersonal skills
- Excellent written and verbal communication skills in English
- Able to work in a constantly changing environment and dynamics
- Ability to work in an international team set up
- Able to manage and prioritize multiple responsibilities
Perks of being part of our team
- Save expenses with Cobee and get your salary in advance with Payflow
- Healthy life with a free physiotherapist in the office, Gympass, and Alan as private health insurance
- Language classes with Yolk Academy & Factorial Language exchange
- Syra and Nora Real Food discounts
- Breakfast in the office, organic fruit, and free caffeine, and theine
- Flexible schedules, pet Friendly and no dress code!
Is this you?! Come rock the world with us!
About Factorial HR
Factorial is an all-in-one HR Software fast-growing startup founded in 2016. Our mission is to help SMEs automate HR workflows, centralize people data and make better business decisions.
Currently, serves thousands of customers in over 60 countries all over the world and across industries, it has built a super diverse and multicultural team of over +700 people in Barcelona, Brazil, Mexico, and EEUU offices.
Do you want to know more about us? 👀
We've won awards and received outstanding customer feedback since day one. It has closed over 80M$ in funding with top international venture capital firms (Tiger, CRV, Creandum, Point Nine Capital, and K Fund).
#LI-GP1
- Team
- Customer Experience
- Role
- Account Manager
- Locations
- Barcelona
Perks & Benefits
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Gym membership
All Factorial employees may have access to Gympass. This allows you to use over 2,000 gyms, yoga studios, climbing walls, etc.
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Health insurance
Benefit from the company policy with Alan for all employees. You can optionally add family members.
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Discounts in Coffee and Food
Discounted prices in Syra Coffee, specialty coffee across the street from the office and in food with NoraRealFood.
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Afterworks & Events
Weekly afterwoorks, team events and parties. We also celebrate St Pattricks, Women's day, Mother/Father's day, Thanksgiving, etc.
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Weekly breakfast
Share breakfast with the whole team! Fresh fruit, pastries, smoothies, etc. -
Pet Friendly Office
Bring your best friend to the office.
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Anticipate your payslip
Get the most out of your salary with Payflow.
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Flexible retribution
Save expenses with Cobee.
Culture and Workplace
Diversity is a massive part of our culture. Our team has people from over 40 countries all over the world and we serve a global community of customers from over 65 countries. We strive to provide an inclusive culture and environment for all employees and candidates.
Regional Manager for the Account Management (Western)
At Factorial we're looking for a Regional Manager for the Account Management team (Western) to help us take the company to the next level Are you ready for the challenge?
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